Blog Posts
The 20 latest Blog Posts
- My Recent IoT Setup Experience
- Smart Home Technology for Seniors
- Smart tech best practices: why marketing and support need to be joined at the hip
- Alert Signals That You Have a Scaling Challenge
- How to Optimize the IoT Customer Journey With Data
- How Customer Support Can Spur Customer Discovery
- The Value of an Amazing Onboarding Experience
- Growing Your IoT Startup Through Retention, Revenue Expansion, Referrals and Partnerships
- Why Service Is The New Marketing for IoT Manufacturers
- 8 Barriers to Consumer IoT Adoption
- The Complete Guide to Securing Your Smart Home
- 5 Challenges In Supporting IoT Devices
- What Type Of Companies Do We Support?
- How Long Should It Take for your Outsourced Support Team to Ramp Up?
- How to Execute Customer Support Plays for Your IoT Product
- 7 Criteria for Determining Your IoT Support Budget
- How IoT Operations Leaders Can Decide Whether to Insource or Outsource Support
- How to Determine the Size of your Support Team
- 5 Types of Customer Support Services Consumer IoT Companies Should Outsource
- The Guide to Growing Your IoT Business through the
Customer Journey Support© Model
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