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Customer Journey Experiences Delivered

In the era of the digital economy, customers are rapidly adopting new technologies and finding new ways to shop, explore, and live. Our teams can help you scale your support operations, so you gain peace of mind and get to focus on growing.

We know that supporting your customers and working on retaining them is critical when it comes to business growth.

E-COMMERCE CX AND SUPPORT SOLUTIONS

E-Retailer Support Team

Our teams can help you scale your support operations at any touch-point of your customer’s journey, from order tracking, returns, exchanges, to shipping. Our operations centers can also support any customized service such as loyalty programs, subscription management and/or any other customer service inquiry.

Customer Experience Analytics

Our Zahoree® analytics technology applies artificial intelligence to surveys, support cases, product reviews, and other sources of customer feedback and behavioral data. We deliver unique visibility into your customers’ journey with your product and brand.

Transformational CX

Team focused on delivering a transformational customer experience to users, not just fixing problems or answering complaints.

Multiple Languages

Support in several languages by native speakers

Omnichannel Support Solutions

Omnichannel CX support solutions especially for e-tailers in the fashion-apparel, customer electronics, and fitness sports arena.

Regional Markets Coverage

User support in USA, Canada, EMEA, and LATAM

Discover more about our Solutions
Customer Experience Outsourcing for IoT Companies

Customer Experience Outsourcing

Read our foundational blog post on Customer Journey Support©

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