As a leading IoT vendor in your space, whether that’s Smart Home, wearables, automotive, health, pet tech, or any number of others, our CEO invites you to schedule a Customer Journey Support Blueprint call with Infolink-exp. Let’s explore how you can scale the right way to provide the best customer experience to your growing user base and turn your operations into a customer retention and revenue expansion engine.
During the session we’ll go over:
1.- What your current support processes are
2.- What’s your vision for scaling support operations to match your company’s growth projections
3.- We’ll collaboratively map out your customer’s experience journey
1.- Plan how you’ll support your customers throughout their journey
2.- Decide what parts to outsource (if any), what parts to keep in-house
3.- You’re more than welcome to decide to do it all in-house if you like. Or you can decide that you would need our help for all or most parts of your customer experience journey
Typically the people in charge of customer experience, customer support or customer retention should be in the call, as well as somebody from marketing.
Support personnel (VP or Director of Support)
Operations personnel (COO, VP of Director of Operations)
The first 20 minutes getting to know your company and where you’d like to take it.
The next 20 minutes we’ll spend collaboratively mapping out the various points on your customer experience journey.
For the last 20 minutes, we can look at different support scenarios to support your customer’s journey.
Just fill out the form to the right to schedule your one hour slot!