Entries by Kristen Hayer

Customer Success for IoT

At Infolink-exp, we’re passionate about customer success.  With every customer experience that we provide to users of IoT devices at home, in the car or at the office, on behalf of our partners, we feel like we’re making the life of those people just a little bit easier, more comfortable and more pleasant.  Customer Success […]

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The Value of an Amazing Onboarding Experience

Intuitively we know that effectively onboarding a new customer is an important part of the overall experience. As consumers, we have come to expect solutions that are easy to adopt and use, so we know that our own customers expect the same from our products. As you build your company and consider how much to […]