Entries by Brenda Berumen

PODCAST: Using Better Customer Intelligence To Optimize Services

Listen to our CEO José A. González as he joins Betsy Westhafer and Tony Bodoh on the Really Know your Customer Podcast to talk about how Infolink-exp Customer Journey Support Model helps technology companies scale. Really Know your Customer Podcast Website   “When a business is ready to scale, it’s no longer about the product […]

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Webinar “The Emergence of the Transformation Economy”

DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES Did You Miss Our Webinar? Watch It Here!  The Emergence of The Transformation Economy Want to learn how to leverage your Customer Support and CX teams to generate revenue at your consumer IOT or smart tech company? On May 28th, 2020 we joined #1 Best Selling […]

Join us for a live webinar on Thursday May 28, 2020

DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES REGISTER HERE! May 28th, 10:00 AM PT Join Us! If you are in charge of the following in a technology company or startup: Customer Operations, Customer Experience, Customer Support, Customer Success, and Marketing. You will learn… About a silent revolution in our economy that few are aware […]

Infolink-exp establishes its European office in Málaga

Infolink-exp was feature on ‘INVEST IN SPAIN’ by ICEX, the Spanish Institute for Foreign Trade. Read the full article here: www.investinspain.org   Infolink-EXP partners with rapidly scaling IoT technology companies, to deliver an unsurpassed customer experience to end users. That is why we have developed the Customer Journey Support methodology, to help vendors support their […]

Our team of leaders in global technology support is growing!

Meet our new Head of Operations at Infolink-exp Europe. We are glad to welcome Marit Hov Bjellvag to our team! Her background of over 20 years in user and product support with global tech companies makes her the perfect leader for Infolink-exp’s expansion in Europe. Her experience as a global IT manager for EMEA, America […]

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Infolink-exp expands its global presence with a new support operations center in Málaga, Spain.

Infolink-exp, a leader in global technology support services, announced the opening of its European office today.   SAN JOSE, CA, November 4, 2019. – Infolink-exp’s new office will be based in Málaga, Spain and will serve European and Asian companies, as well as North American clients moving into the European IoT market. “Some of our […]

5 Ways IoT Manufacturers Can Upgrade their Customer’s Shopping Experience

The IoT Smart Home market is forecasted to reach $1.2 trillion by 2022, in part thanks to the growing and highly fragmented market. In fact, one can assume that with all the information available, picking a Smart Home device in 2019 should be an easy process, but the reality is that we – consumers – […]